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Frequently Asked Questions about Quartz Countertops
What is quartz?
Quartz is one of the hardest components of natural granite. Quartz rates seven out of 10 on Moh's Scale of Hardness. The only materials harder are diamonds, sapphires and topaz. The quartz crystals are used to create a beautiful and strong surface that is highly scratch and impact resistant.
What are the advantages of Sage Surfaces quartz?
A high-performing surface, Sage Surfaces quartz is nonporous preventing unwelcome germs, bacteria and mildew. It does not require sealing, conditioning or polishing. Quartz is also scratch and stain resistant unlike alternative surface options such as granite, tile and marble.
What Sage Surfaces quartz products are available?
Sage Surfaces quartz comes in stone slabs that vary in thickness. Each slab is fabricated into a variety of design applications. Sage Surfaces quartz is available in 2CM (3/4”) and 3CM (1 1/8”) thickness. Please check for availability in your market.
How do I care for my Sage Surfaces quartz surface?
Simply clean up any spills with soap and water. For routine cleaning, use a small amount of cleaner that is non-bleach and nonabrasive along with warm water and a damp cloth. Repeat as needed to keep the lustrous gloss and radiant sheen. Although Sage Surfaces quartz is resistant to stains, any type of spill should be cleaned as soon as possible. Any liquid spills, fruits, vegetables, or other foods should be wiped up and cleaned with soap and water.
Is Sage Surfaces quartz scratch resistant?
Because Sage Surfaces quartz contains approximately 93% quartz, the hardest components of natural granite, the surface is highly scratch and impact resistant. However, as with any surface, sudden impact, excessive force/pressure, or misuse can damage the stone surface.
Can you cut directly on the Sage Surfaces quartz surface?
Although Sage Surfaces quartz is made of more than 93% natural quartz crystals that are up to six times harder than granite, it is always recommended to use a cutting board to prevent any dulling of the surface.
Can hot plates and pans be placed directly on the Sage Surfaces quartz surface?
While Sage Surfaces quartz can withstand heat, we still recommend the use of hot pads or trivets when using cooking units such as electric frying pans, crock-pots, roaster ovens or in place of hot pans directly onto the surface to avoid potentially damaging temperatures. Prolonged exposure to heat will damage your Sage Surfaces quartz surface, and such damage is not covered by warranty.
Is Sage Surfaces quartz color consistent?
Sage Surfaces quartz is made from pure, natural quartz. Variation in quartz, color, shape, shade, pattern and size are unique traits of Sage Surfaces quartz. Although some quartz colors may be more consistent than granite, color variance is an inherent trait expected of Sage Surfaces quartz. In addition, small blotches or random distribution of particulates are an inherent part of overall design and composition and are not considered to be defects or product non-conformity. The 30 Year Transferable Warranty does not cover color variance, and Sage Surfaces quartz will not be replaced for these unique, inherent traits.
Will my Sage Surfaces quartz countertop have seams?
Sage Surfaces quartz countertops are not a seamless product; seams are generally visible. Inspection for color coordination across seams and multiple pieces is strongly recommended. The exact number of seams in a countertop will depend on the shape of the countertop and whether you specifically request fewer or no seams. Seam placement is at the discretion of the fabricator. Please note that requests for fewer or no seams will increase the square footage units that must be purchased, thereby increasing the price. Our Sage Surfaces fabricator installer can show you where seams will be placed on your countertop.
Will the small sample piece I have match my countertop once it’s installed?
Variance in color, shade and pattern is an inherent trait expected of the quartz product. Samples of Sage Surfaces quartz are often shown in 4"x 4" or 4”x 8” sample sizes. These samples are cut from large Sage Surfaces slabs and only represent a limited portion of the actual stone. Please refer to samples only as a general indication of a particular color's design pattern, aesthetics, and hue. Samples are not guaranteed to be an exact replica of Sage Surfaces slabs and may vary from the actual, installed product.
Will dark colors require more maintenance?
All dark colors of any quartz material require more maintenance. Under ordinary use darker colors will show dirt, dust, rubs, fingerprints, and watermarks more readily than lighter colors patterns. Naturally these colors require more care to maintain their appearance.
Will Sage Surfaces quartz countertops have lamination lines?
If you select a 1 ½” edge, then lamination lines will be visible. A lamination line is created when two pieces of Sage Surfaces quartz are seamed together to create a 1 ½” front edge.